Editing FAQ

[[File:FAQ.png|600px]]

The answers to the most '''frequently asked questions''' from our Community players, in one place.

==Server==
===Will the Server System change to Renewal as the episodes progress?===
No. Adventures RO is a server that was born and will remain with the Pre-Renewal System, which does not prevent it from adapting/taking things from the other System, however the bases will always remain as the classic RO that our community chose when entering.
===Will 3rd/4th classes be implemented at some point?===
No. These classes are very complicated to balance so they will only be available as visual skins. However, we can take some features from them in the future.
===What episode does Adventures plan to update to?===
There is no defined Episode limit, it will be adapted as much as possible but our update schedule is spaced out enough so that players can enjoy the current content.
===How does adapted content work?===
The content that is adapted from Renewal (items, equipment, cities, monsters, instances, etc.) is reviewed by the Staff, adapting it as faithfully as possible so that it does not negatively impact the game. In some cases, it is possible to make an exact adaptation with respect to the official content but in others it must be modified to something completely new and different, depending on each case.
===Are the skills rebalanced/modified?===
Some skills have undergone slight modifications to provide a better in-game experience while others present official modifications of the emulator that has been adapting patches and updates that have been made on official servers. For more information, [https://wiki.adventuresro.com//v1/index.php/Balanced_Skills click here].

==Donations==
===How can I make a donation?===
There are currently two methods of making transactions:
====Paypal (automatic)====
Making a donation can be so simple as sending the desired amount to one of the two available accounts:
*[https://paypal.com/paypalme/angelvea Cash Points address] if you wish to purchase [[Cash Point]]s
*[https://paypal.com/paypalme/matiarenno RMT Coins address] if you wish to purchase [[RMT Coin]]s
Once the money has been transferred, the player can claim the [[Promotional Code]] that was sent to the donor's Paypal account email.

<small>Keep in mind that to purchase [[RMT Coin]]s you must respect a minimum donation amount. [[How to donate|Click here]] for more info.</small>
====Other methods====
For other donation methods (crypto or bank transfers from the available countries) an [https://discord.gg/P2pnaC2z7b Assistance Ticket] must be opened on the [https://adventuresro.com/discord/ Discord Server].

<small>Keep in mind that to purchase [[RMT Coin]]s you must respect a minimum donation amount. [[How to donate|Click here]] for more info.</small>

===Is there a minimum or maximum amount to make donations?===
Depending on the type of donation, there is a minimum amount:
====Cash Points====
The minimum amount is ONE (1) dollar and all donations must be whole numbers.
====RMT Coins====
The minimum amount is TWELVE (12) dollars and all donations must be multiples of this number.

===What are the rewards for donating?===
There are three types of donation rewards in aRO, depending on what the player wants to obtain as a currency reward:
* [[Cash Point]]s: Point used to adquire items from [[Cash Shop]]. Can be used as currency to exchange items or services between players. Auto-trade stores can be configured in this currency.
* [[RMT Coin]]s: Coin used for exchange between players for real money values. Can be withdrawn from the server as a Paypal balance. Auto-trade stores can be configured in this currency.
* [[Wish Coin]]s: Coin given as part of the [[Wish Coins Rewards Program]]. Obtained as an additional benefit after donating for Cash Points or converting RMT Coins into Cash. This currency can't be traded.

===What type of donation currency should I choose?===
When considering which one to choose, we recommend keeping the following in mind:
# '''Origin of the item/service you are looking for:''' Is this exclusive to the Cash Shop? Is it farmable and sellable by Players?
# '''Additional rewards:''' Are you interested in costumes or benefits of the [[Wish Coins Rewards Program]]? Do you prefer to have a currency that can be converted into Paypal balance?

===Additional rewards for donate a certain amount===
Currently, a  montlhy [[Donation Goal Rewards Program]] is available, allowing players to make a single transaction to achieve the reward or make several until you achieve it. These prizes rotate every month. Among them, the [[Costume Garment Box]], [[New Aura Box]], extra [[Wish Coin]]s, extra [[Zeny]] and extra [[Cash Point]]s have been available.

== Game Client ==
=== Black/White Screen===
==== Solution 1 ====
# Locate and delete the 'ddraw' file in the game client folder.
==== Solution 2 ====
# Open the 'Setup.exe' and change the selected Video Card and/or the Screen Resolution.
==== Solution 3 ====
# Close all the active game clients.
# Download and install [https://www.microsoft.com/es-ar/download/details.aspx?id=30679 Microsoft Visual C++ Redistributable x86 2012] and [https://www.microsoft.com/es-ar/download/details.aspx?id=48145 2015].
# Restart your computer.
# Run the game.
==== Solution 4 ====
# Close all the active game clients.
# Right click on the 'AdventuresRO 2.0.exe' file and select 'Properties' option.
# Click on the 'compatibility' tab and select 'Run this program in Windows 7 Compatibility Mode'.
# In the same tab, choose the 'Run as Administrator' option.
# Click 'Apply' and accept to close the window.
# Run the game.
==== Solution 5 ====
# Locate the 'OptionInfo.lua' file in the 'savedata' folder of the Game Client.
# Open it and verify that the following lines are declared like this:
<blockquote>OptionInfoList["ISFULLSCREENMODE"] = 0

OptionInfoList["WIDTH"] = 800

OptionInfoList["HEIGHT"] = 600

OptionInfoList["OLD_WIDTH"] = 800

OptionInfoList["OLD_HEIGHT"] = 600

OptionInfoList["BITPERPIXEL"] = 16

OptionInfoList["DEVICECNT"] = 0

OptionInfoList["MODECNT"] = 0

OptionInfoList["SPRITEMODE"] = 2

OptionInfoList["TEXTUREMODE"] = 2
</blockquote>
=== Game Crash === 
Normally ingame crashes can be due to two reasons:
* The lack of some game file/sprite: In the first case, the solution is as simple as updating through 'Adventures Updater v2.0.exe' file.
* Some third party software not allowed by Gepard protection: We recommend closing all software related to peripherals with a macro system.
=== Update Problem ===
If you are unable to update the game client, try one of the following options:
* Locate and delete the 'patch.dat' file in the game client folder.
* Create an exception on Windows Defender or another antivirus/firewall you use for the 'Adventures Updater v2.0.exe' file.
* Temporarily disable Antivirus (in Windows Defender you can find this option under: Antivirus and threat protection / Antivirus and threat protection settings / Real-time protection: Off).
* If all of the above doesn’t work, we recommend downloading the client again with the antivirus/firewall temporarily disabled.
* If you don’t have the Patcher.exe file, you can download it from [https://1drv.ms/u/s!AsnTOeaxujrYgQ8jurdn39d0b02I?e=JuLV3u here].
=== Upload or view Guild Emblems ===
* The emblems must be an image format .BMP or .GIF of exact 24×24 pixels (animated gifs are allowed).
* The emblems must be housed within the Client Folder, in a so-called emblem. Example: AdventuresRO/Emblem. 3 .Have the latest Server update. To confirm this, simply open the Patcher.exe file found in the Client folder.
=== Setup a Simplified/Gray World GRF === 
====Simplified GRF provided by Server====
# Locate the following files on the game client folder: 'graymap.grf', 'graymapcglines.grf' and 'graymapclean.grf'.
# Replace the name of one of these files by 'simplifiedgrf.grf', depending on what type of gray map you want:
* graymap.grf: A simply no-fields/dungeons textures/models with squared floor.
* graymapcglines.grf: A simply no-fields/dungeons textures/models with squared floor and gutter lines.
* graymapclean.grf: A simply no-fields/dungeons textures/models with clean gray floor.
====External Simplified GRF (not provided by Server)====
# Copy the external simplified GRF on the game client folder.
# Replace the name of external simplified GRF by 'simplifiedgrf.grf'.
===Shortcuts/Battlemode settings are not being saved===
To solve this problem there are several methods, we recommend trying several in case one does not work as expected.
====Solution 1====
# Close all the active game clients.
# Locate the 'Adventures Updater v2.0.exe' file on the game client folder.
# Make a 'right click' over the 'Adventures Updater v2.0.exe' file.
# Select the 'Run as Administrator' option.
# Open the game and configure the BM normally.
====Solution 2====
# Close all the active game clients.
# Locate the and open the 'savedata' folder inside the game client folder.
# Locate the 'UserKeys.lua' file inside the savedate folder.
# Make a 'right click' over the 'UserKeys.lua' file.
# Select the 'Property' option.
# Mark (or unmark, if previously marked) the 'Only read' option.
# Click on 'Accept' to close file properties.
# Open the game and configure the BM normally.
====Solution 3====
# Close all the active game clients.
# Locate the and open the 'savedata' folder inside the game client folder.
# Locate the 'UserKeys.lua' file inside the savedate folder.
# Download [https://drive.google.com/file/d/1RTqa4g7OiD5ys_FFMTphmAPbP0Ag76en/view?usp=sharing this file] and uncompress it.
# Replace the 'UserKeys.lua' file from the savedate folder with the unzipped file.
# Open the game and configure the BM normally.
==== Solution 4====
# Configure your BM. DO NOT CLOSE THE GAME
# Open the folder where you have installed this server.
# Open the '''savedata''' folder.
# Find the file '''userkeys.lua'''.
# Right click, properties, and check that the '''Read only''' box is not checked, check it (If it was already checked, uncheck it and start from step 1).
# Now in the game, press ESC and then '''''''. Exit to Windows'''.
# If you wish to change your BM in the future you MUST uncheck the read only box and start from step 1.
If you need extra assistance please follow the next video guide:

<youtube>5d1DzC78nNE</youtube>

<small>Video Guide Credits: [https://www.youtube.com/@Ragnabuild Ragnabuild's Channel]</small>

=== Setup Full HD/4K/8K Desktop ===
# Download [https://adventuresro.com/downloads/ragnarok_degoovoodo_copy2client.zip DG Voodoo]
# Unzip '''only the two dlls files''' in your ARO folder.
# Run Setup.exe and choose your video card and the resolution you use
# Open the game normally and try
=== Windows 11 Compatibility ===
If you are experiencing problems running the client with Windows 11, try the following:

<youtube>pa2H0856BQ4</youtube>
=== Display of special characters ===
Some languages have special characters such as Korean symbols or Russian letters. The client cannot natively display them, if you need to activate the display of these characters, we recommend following the following instructions:
# Download [https://drive.google.com/file/d/1-8i52ba3b1keUsgI1Y1gqFU9iz80Lm6k/view?usp=drive_link this file] and uncompress inside the game client folder
# Open the .ini file and locate "CodePage = 65001" line. Change the number for the following: 51932 for japanese, 51949 for korean, 51950 or 51936 from chinese, 1251  for russian and 65001 for all.
# Run game normally

== Game Play==
===General Features===
==== Can Stats and/or Skills be reset? ====
Yes. There is a [[Cash Shop]] item that allows characters to reset stats/skills and a service that is part of the [[Job Master]] options.
==== Is there a Job Changer Service? ====
Yes. In addition to the Official Job Changer Quest, there is an additional service that is part of the [[Job Master]] options.
==== Is there Warp Teleport Service by NPC? ====
Yes. In addition to the Official Teleport Systems of Kafra Corp., there is an additional service that is part of the [[Discovery System]] and the [[Statue of the God]].
===Packages===
==== How do I access the Beginners Package? ====
The [[Beginners Package]] is limited to a single claim per account. It can be obtained at the beginning of the adventure, in the Training Grounds, a few blocks from the respawn point or in the [[Adventurers Guild]].
==== How do I access the Guild Package? ====
The management of the [[Guild Package]] is semi-automatic since it requires manual approval from an Administrator. To request this, is neccesary an [https://discord.gg/P2pnaC2z7b Assistance Ticket] creation on the [https://adventuresro.com/discord/ Adventures RO Discord] Server.
==== How do I access the Return Package? ====
The [[Stellar Return Package]] is limited to a single claim per person once a player has been absent from the server for more than 30 days. To request this, is neccesary an [https://discord.gg/P2pnaC2z7b Assistance Ticket] creation on the [https://adventuresro.com/discord/ Adventures RO Discord] Server.
===Mentoring===
==== How do I request tutoring? ====
To request help, you can search for a mentor in the game (they are usually found in Prontera City) or create an [https://discord.gg/P2pnaC2z7b Assistance Ticket] on the [https://adventuresro.com/discord/ Adventures RO Discord] Server.
==== How do I apply to be a Mentor? ==== 
Spaces for Mentors are limited and are usually full. However, if you would like to leave your application for future searches, visit [https://forms.gle/8Cx9J3R1dqU9KQEx8 this link] and complete the form.

[[Category:Server_Information]]