FAQ

The answers to the most frequently asked questions from our Community players, in one place.

Donations

How can I make a donation?

There are currently two methods of making transactions:

Paypal (automatic)

Making a donation can be so simple as sending the desired amount to one of the two available accounts:

• Cash Points address if you wish to purchase Cash Points.
• RMT Coins address if you wish to purchase RMT Coins.

Once the money has been transferred, the player can claim the Promotional Code that was sent to the donor's Paypal account email.

Keep in mind that to purchase RMT Coins you must respect a minimum donation amount. Click here for more info.

Other methods

For other donation methods (crypto or bank transfers from the available countries) an Assistance Ticket must be opened on the Discord Server.

Keep in mind that to purchase RMT Coins you must respect a minimum donation amount. Click here for more info.

Is there a minimum or maximum amount to make donations?

Depending on the type of donation, there is a minimum amount:

Cash Points

The minimum amount is ONE (1) dollar and all donations must be whole numbers.

RMT Coins

The minimum amount is TWELVE (12) dollars and all donations must be multiples of this number.

What are the rewards for donating?

There are three types of donation rewards in aRO, depending on what the player wants to obtain as a currency reward:

• Cash Points: Point used to adquire items from Cash Shop. Can be used as currency to exchange items or services between players. Auto-trade stores can be configured in this currency.
• RMT Coins: Coin used for exchange between players for real money values. Can be withdrawn from the server as a Paypal balance. Auto-trade stores can be configured in this currency.
• Wish Coins: Coin given as part of the Wish Coins Rewards Program. Obtained as an additional benefit after donating for Cash Points or converting RMT Coins into Cash. This currency can't be traded.

What type of donation currency should I choose?

When considering which one to choose, we recommend keeping the following in mind:

1. Origin of the item/service you are looking for: Is this exclusive to the Cash Shop? Is it farmable and sellable by Players?
2. Additional rewards: Are you interested in costumes or benefits of the Wish Coins Rewards Program? Do you prefer to have a currency that can be converted into Paypal balance?

Additional rewards for donate a certain amount

Currently, a montlhy Donation Goal Rewards Program is available, allowing players to make a single transaction to achieve the reward or make several until you achieve it. These prizes rotate every month. Among them, the Costume Garment Box, New Aura Box, extra Wish Coins, extra Zeny and extra Cash Points have been available.

Game Client

Black/White Screen

Solution 1

1. Locate and delete the 'ddraw' file in the game client folder.

Solution 2

1. Open the 'Setup.exe' and change the selected Video Card and/or the Screen Resolution.

Solution 3

1. Close all the active game clients.
2. Download and install Microsoft Visual C++ Redistributable x86 2012 and 2015.
3. Restart your computer.
4. Run the game.

Solution 4

1. Close all the active game clients.
2. Right click on the 'AdventuresRO 2.0.exe' file and select 'Properties' option.
3. Click on the 'compatibility' tab and select 'Run this program in Windows 7 Compatibility Mode'.
4. In the same tab, choose the 'Run as Administrator' option.
5. Click 'Apply' and accept to close the window.
6. Run the game.

Solution 5

1. Locate the 'OptionInfo.lua' file in the 'savedata' folder of the Game Client.
2. Open it and verify that the following lines are declared like this:

OptionInfoList["ISFULLSCREENMODE"] = 0

OptionInfoList["WIDTH"] = 800

OptionInfoList["HEIGHT"] = 600

OptionInfoList["OLD_WIDTH"] = 800

OptionInfoList["OLD_HEIGHT"] = 600

OptionInfoList["BITPERPIXEL"] = 16

OptionInfoList["DEVICECNT"] = 0

OptionInfoList["MODECNT"] = 0

OptionInfoList["SPRITEMODE"] = 2

OptionInfoList["TEXTUREMODE"] = 2

Game Crash

Normally ingame crashes can be due to two reasons:

• The lack of some game file/sprite: In the first case, the solution is as simple as updating through 'Adventures Updater v2.0.exe' file.
• Some third party software not allowed by Gepard protection: We recommend closing all software related to peripherals with a macro system.

Update Problem

If you are unable to update the game client, try one of the following options:

• Locate and delete the 'patch.dat' file in the game client folder.
• Create an exception on Windows Defender or another antivirus/firewall you use for the 'Adventures Updater v2.0.exe' file.
• Temporarily disable Antivirus (in Windows Defender you can find this option under: Antivirus and threat protection / Antivirus and threat protection settings / Real-time protection: Off).
• If all of the above doesn’t work, we recommend downloading the client again with the antivirus/firewall temporarily disabled.
• If you don’t have the Patcher.exe file, you can download it from here.

Upload or view Guild Emblems

• The emblems must be an image format .BMP or .GIF of exact 24×24 pixels (animated gifs are allowed).
• The emblems must be housed within the Client Folder, in a so-called emblem. Example: AdventuresRO/Emblem. 3 .Have the latest Server update. To confirm this, simply open the Patcher.exe file found in the Client folder.

Setup a Simplified/Gray World GRF

Simplified GRF provided by Server

1. Locate the following files on the game client folder: 'graymap.grf', 'graymapcglines.grf' and 'graymapclean.grf'.
2. Replace the name of one of these files by 'simplifiedgrf.grf', depending on what type of gray map you want:

• graymap.grf: A simply no-fields/dungeons textures/models with squared floor.
• graymapcglines.grf: A simply no-fields/dungeons textures/models with squared floor and gutter lines.
• graymapclean.grf: A simply no-fields/dungeons textures/models with clean gray floor.

External Simplified GRF (not provided by Server)

1. Copy the external simplified GRF on the game client folder.
2. Replace the name of external simplified GRF by 'simplifiedgrf.grf'.

Shortcuts/Battlemode settings are not being saved

To solve this problem there are several methods, we recommend trying several in case one does not work as expected.

Solution 1

1. Close all the active game clients.
2. Locate the 'Adventures Updater v2.0.exe' file on the game client folder.
3. Make a 'right click' over the 'Adventures Updater v2.0.exe' file.
4. Select the 'Run as Administrator' option.
5. Open the game and configure the BM normally.

Solution 2

1. Close all the active game clients.
2. Locate the and open the 'savedata' folder inside the game client folder.
3. Locate the 'UserKeys.lua' file inside the savedate folder.
4. Make a 'right click' over the 'UserKeys.lua' file.
5. Select the 'Property' option.
6. Mark (or unmark, if previously marked) the 'Only read' option.
7. Click on 'Accept' to close file properties.
8. Open the game and configure the BM normally.

Solution 3

1. Close all the active game clients.
2. Locate the and open the 'savedata' folder inside the game client folder.
3. Locate the 'UserKeys.lua' file inside the savedate folder.
4. Download this file and uncompress it.
5. Replace the 'UserKeys.lua' file from the savedate folder with the unzipped file.
6. Open the game and configure the BM normally.

Game Play

General Features

Can Stats and/or Skills be reset?

Yes. There is a Cash Shop item that allows characters to reset stats/skills and a service that is part of the Job Master options.

Is there a Job Changer Service?

Yes. In addition to the Official Job Changer Quest, there is an additional service that is part of the Job Master options.

Is there Warp Teleport Service by NPC?

Yes. In addition to the Official Teleport Systems of Kafra Corp., there is an additional service that is part of the Discovery System and the Statue of the God.

Packages

How do I access the Beginners Package?

The Beginners Package is limited to a single claim per account. It can be obtained at the beginning of the adventure, in the Training Grounds, a few blocks from the respawn point or in the Adventurers Guild.

How do I access the Guild Package?

The management of the Guild Package is semi-automatic since it requires manual approval from an Administrator. To request this, is neccesary an Assistance Ticket creation on the Adventures RO Discord Server.

How do I access the Return Package?

The Stellar Return Package is limited to a single claim per person once a player has been absent from the server for more than 30 days. To request this, is neccesary an Assistance Ticket creation on the Adventures RO Discord Server.

Mentoring

How do I request tutoring?

To request help, you can search for a mentor in the game (they are usually found in Prontera City) or create an Assistance Ticket on the Adventures RO Discord Server.

How do I apply to be a Mentor?

Spaces for Mentors are limited and are usually full. However, if you would like to leave your application for future searches, visit this link and complete the form.