Troubleshooting: Difference between revisions
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## https://www.microsoft.com/en-ca/download/details.aspx?id=17851 | ## https://www.microsoft.com/en-ca/download/details.aspx?id=17851 | ||
# Install both of the frameworks (if it’s already installed it will tell you). | # Install both of the frameworks (if it’s already installed it will tell you). | ||
=== Patcher only shows a white bar, I can’t do anything === | |||
# Download the latest patcher version here ([https://www.adventuresro.com/AdventuresRO%20Updater.zip '''https://www.adventuresro.com/AdventuresRO%20Updater.zip''']) and extract the files in your AdventuresRO folder. | |||
# Run AdventuresRO Updater.exe again. | |||
=== I can’t change my patcher background/My patcher window is small === | |||
This is due to your computer not supporting a high resolution. You can force it to go bigger by placing this [https://cdn.discordapp.com/attachments/95652692591915008/819720466481545256/tkextra.ini tkextra.ini] file into your AdventuresRO folder. | |||
* You can remove it anytime by deleting it from your folder. |
Revision as of 06:26, 25 June 2023
Upon encountering any errors, please make sure to do all the steps listed below.
- Always use the Full Installer. You can download it here.
- Right-click on AdventuresRo.exe and set its Compatibility mode to Windows 7, if you’re running Windows 11, Windows 10 or Windows XP Service Pack 3, if you’re running Windows 7.
- Right-click on AndventuresRo.exe and tick the box next to Run as Administrator.
- Right-click on AndventuresRo Updater.exe and tick the box next to Run as Administrator.
- Be sure to grab the latest patch through AndventuresRo Updater.exe
- Avoid installing the game to Program Files. Try to install it to somewhere like C:\Games\
- Disable Anti Virus AND Firewall software before installing and/or patching. (Especially in the case of Avast and McAfee)
- If you use Warsaw (a bank software popular in Brazil), you will need to uninstall it.
Should you still have any issues, please explain your problem on Discord’s #support channel.
The installer doesn’t start
- Disable your antivirus; it might be scanning the whole file.
- Depending on your computer, it can take some time to start; wait patiently.
The install stops at “data.grf”
Data.grf is the biggest file in the installer; the installer is working, but it doesn’t show the progress (wait a few minutes).
The installer cannot connect or takes too long
- There is a connection issue to the download server when downloading the BGM folder through the installer.
- Using a VPN will most likely get rid of the issue. You can try SoftEther, for free, by clicking here.
Updater issues
START GAME button does not open the game
- The game will still appear on your Task Manager as running.
- Close your AdventuresRo Updater.exe if it is still open.
- Right-click AdventuresRo Updater.exe > Properties.
- Select the Compatibility tab (second tab).
- Set its Compatibility mode to Windows 7, if you’re running Windows 11, Windows 10 or Windows XP Service Pack 3, if you’re running Windows 7.
- Check Run this program as administrator.
- Click Apply, then OK.
- Open AdventuresRo Updater.exe and the game should open as normal.
“Your game executable has been modified or is not the latest version”
- Ave two server clients in the same folder.Solution: Delete the folder and install the two servers to two different folders.
- Problem: You are running two different server’s clients at the same time.Solution: AdventuresRO can be only run with other AdventuresRO clients. Try closing the other clients to make it work.
- Problem: Your game is not up to date.Solution: Run the AdventuresRo Updater.exe and wait until it patches.
- Problem: Your game is not up to date, but you patched.Solution: Disable your firewall/antivirus during the patching or add the exe as an exception.
“Impossible to read more data from the download stream…”
- Right-click the background > Retry.
- This error shows up when a file fails to download.
- Place the file in your AdventuresRO folder and run the patcher again.
“.NET Framework 3.5 is missing”
- Download the following files
- Install both of the frameworks (if it’s already installed it will tell you).
Patcher only shows a white bar, I can’t do anything
- Download the latest patcher version here (https://www.adventuresro.com/AdventuresRO%20Updater.zip) and extract the files in your AdventuresRO folder.
- Run AdventuresRO Updater.exe again.
I can’t change my patcher background/My patcher window is small
This is due to your computer not supporting a high resolution. You can force it to go bigger by placing this tkextra.ini file into your AdventuresRO folder.
- You can remove it anytime by deleting it from your folder.